What is UCaaS? Next-level communications inside and out |
Read now
Ready for better employee collaboration?
Talk with AvayaCompare Plans
Future-ready unified communications
A better way to work—for however you’re working
Our all-in-one cloud communications platform empowers your employees with faster, continuous collaboration. Enable a flexible hybrid model—remote and in-office—that ensures everyone is always ready to meet work—routine or unplanned—head on.
Power your digital future
Enable work to be from anywhere, support the fluid nature of problem solving, and fuse employee experience with customer experience through your new online front door.
Get more from multiexperience
Deliver the experience you have outside of work, inside of work. Meet the challenges of a work-from-anywhere world with multiexperience collaboration that crosses devices, touchpoints, and modalities.
Create a better way to work
Keep everyone connected and informed by knocking down every barrier to collaboration, so you make decisions faster and empower your teams to act in the moment.
Get a simple, flexible cloud experience
Move to the digital cloud at your own pace with solutions that make it easy to get new features and upgrades without IT headaches. Flexible subscription models are designed to meet your unique business needs.
Trust us to build your digital workplace
We have solutions that consistently lead the way in the world of collaboration, for customers of any size. And that are fully supported by 3,000 certified professional consultants worldwide.
What is UCaaS?
Learn all about Unified Communications as a Service (UCaaS): How it simultaneously expands and simplifies your communications options. How it makes you more efficient and capable. And how it takes your interactions and collaboration to the next level—for both employees and customers.
91%
91% of companies feel that embedding communications into processes and applications is important.141M+
Avaya has more than 141million UC lines deployed with customers globally.
86%
86% of companies want a free-flowing interaction application to support all communication channels.
AVAYA CLOUD OFFICE by RINGCENTRAL
A cloud phone system that works where and how you do
Set employees up for non-stop productivity with our all-in-one app that works everywhere and every way your business does. Call, meet, message and more—everything is always handy on any device, in any location.
AVAYA SPACES
Video conferencing for a work-anywhere world
Keep work moving forward with game-changing collaboration. With our simple, convenient conferencing and messaging, your entire team connects wherever they might be, using any device. From screen sharing to video, voice, and chat with productivity and organizational tools, this is how to get work done.
AVAYA ENTERPRISE CLOUD
This Cloud is just for you
Hit the ground running with company-wide digital communications delivered on your own enterprise cloud, on infrastructure dedicated to your business. Get the security and control you want at the speed you need. Try it free for 30 days.
HYBRID CLOUD
Hybrid model lets you combine the best of every cloud
Reach your digital goals sooner with a highly scalable Hybrid Cloud that combines public cloud economic benefits with a secure private cloud deployment.
Cloud communications for your-size business
Find the right enterprise-grade solutions, scaled for smaller implementations and ready now, to create better experiences for both customers and employees.
All your tools in one place
Get all your employees on the same page in a matter of minutes with a simple, secure solution. All the tools you need to connect your employees together, wherever they are, on whichever devices they need to get the job done, all in one app.
Elevate your experiences
Your customer service call center is the make-or-break entrance to your business. Make every experience effortless with cloud-based contact center solutions that connect your employees to your customers across the channels they use the most.
Success stories
Aragon designates Avaya a leader in UC and collaboration
Avaya remains a leader in the 2022 edition of the Aragon Research Globe for UC&C. Aragon notes that Avaya OneCloud provides a complete UC&C solution and supports integration of UC and contact center platforms.
DownloadAragon recognizes Avaya as a market leader in team collaboration
Avaya advances in the 2022 Aragon Research Globe for Team Collaboration. Now a leader in four Aragon Globes—Team Collaboration, UCC, Video Conferencing, and Intelligent Contact Center—Avaya provides both customers and employees a true total experience.
Download
From the Avaya connected blog
Improving Customer Experience Means Improving Employee Experience: Start by Investing in a UCaaS Solution
Eighty-five percent of executives surveyed by IDC agree that employee experience (EX) directly affects customer...
January 13 4 min read
The five best cloud-based alternatives to Microsoft Teams
Microsoft Teams is a common choice for organizations that need a unified communications (UC) solution and already rely...
August 09 8 min read
Communications in college: Not just a degree
As we look towards a hopeful post-pandemic future, academia is one of those areas that not only provides unique case...
May 04 4 min read
Resources
Video
How to stay competitive with integrated cloud communications
We have entered a new era of cloud dominance with new tools and technologies enabling businesses to deliver effortless customer and...
Infographic
Why choose a composable platform for hybrid work?
This infographic from Omdia outlines key points on the changing workplace and why composability matters.
Fact Sheet
Avaya Cloud Office by RingCentral
Change how your business communicates when you simplify how you call, chat, meet, and collaborate.
Fact Sheet
Avaya SIP Trunking
Maximize your bandwidth utilization with a network access solution shared across multiple applications and a single termination...
Video
Avaya Devices and Phones
Our mission is to bring the personal smart phone experience to the employee desktop in a way that makes sense for business.
