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Healthcare Provider

Deliver a more connected healthcare provider experience

See the future of healthcare

Meet the ever-changing needs of your patients and care team

Your care team’s ability to communicate with patients along their health journey is vital to the mission of supporting care plans and reducing readmissions. By connecting people, resources, data, and solutions, you can optimize operations and reduce risk while increasing operational efficiency and profitability. When it comes to the digital transformation of your healthcare system, nothing’s more important than a flexible communications solution.

Healthcare specialists in video consultation

New trends in healthcare and cloud communications

See how healthcare providers can leverage Avaya cloud communications to improve patient access, reduce attrition, and create a better remote care experience.

How Avaya can help

Collaboration solutions

  • Mobile communications
  • Secure multimedia communications
  • Automated workflows
Learn more

Patient services

  • Resource matching
  • Omnichannel solutions
  • Automated administration
Drive efficiencies

Virtual care

  • Video, audio, and web solutions
  • Open, flexible integrations
  • Proactive outreach capabilities
Learn more

Customized designs

With your business goals top of mind, Avaya healthcare experts consult on your tailored solution, from design to deployment

HIPAA-compliant solutions

HIPAA-compliant options for Healthcare, supported by an independent third-party audit, are available for Avaya Spaces, Avaya Cloud Office, Avaya Cloud Notification Solution (ACNS), Avaya OneCloud IX Contact Center, Avaya OneCloud ReadyNow, Avaya Conversational Intelligence, and for Avaya Managed Services premise-based solutions.

Avaya blogs on today's healthcare solutions

Enabling Effective Hybrid Work in the Healthcare Payer Space

Enabling Effective Hybrid Work in the Healthcare Payer Space

Avaya’s research shows that healthcare payers continue to move towards hybrid work as processes evolve and...

Alisson Moore

September 14 3 min read

Elevating CX in the Healthcare Payer Space: Trends and Insights

Elevating CX in the Healthcare Payer Space: Trends and Insights

There’s no time to waste for elevating customer experience in the healthcare payer space. Avaya’s latest...

Alisson Moore

July 18 3 min read

Don’t Skimp on NG911.

Don't Overlook NG911. Lives are at Stake.

Do you want to skimp on Next-Generation 911 capabilities when lives are at stake? Kari’s Law and Ray...

Brian Anderson

September 24 4 min read

Real-world stories of success

Preferred Home Care of New York makes a major communications upgrade with Avaya Cloud Office

Avaya Cloud Office unlocks major opportunities for the agency to improve and innovate communications with incredible uptime and customer support.

Nebraska Medicine transforms communications experiences with Avaya CPaaS

Viewing customer care through a new lens: Scrivens changes the game with Avaya



Top three trends in healthcare consumption & delivery

Take a look at the latest healthcare trends to watch out for in 2023 and beyond.

Learn more


Composing modern healthcare experiences

Avaya's Jim Rogers talks with CRNTV about how Avaya’s solutions for cloud communications help healthcare...

Watch interview


Avaya is creating customizable healthcare experiences

Laura Faughtenberry explains how Avaya is helping healthcare providers to quickly develop and deploy cost-effective, efficient and...

Read blog


Driving operational efficiencies through improved patient access and services

This global study from IDC and Avaya discusses solving healthcare communication challenges—today and into the future.



Learn how three Avaya customers are using innovative technology

See how Avaya solutions are helping them improve their healthcare operations.

Watch video

Our healthcare experts

Dave Cotter

Dave Cotter

Global Director - Healthcare + Vertical

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Allan Mendelsohn

Allan Mendelsohn

Healthcare and Public Safety Practice Lead (Canada)

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Dave O’Shaughnessy

Dave O’Shaughnessy

Healthcare Solutions Consultant

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Talk with an expert

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